Rohrreinigung Sofort24

The person on the phone told me that he can give me discount if I didn’t need an invoice- as it was an easy fix, so I felt I had no choice and agreed to get it done for €120 in cash.

I trusted his work- and didn’t use the faucet until later that evening (3 hours later), when water immediately started spewing out from the base and knob of the faucet everywhere- to the point where I couldn’t turn it off, and the pressure only kept getting stronger, causing flooding to my kitchen!

It was 10PM, and didn’t know what to do, so I called my neighbor who luckily answered, and was able to locate the knobs to turn off the water to the apartment.

The kitchen was left flooded with water, and we spent almost an hour getting rid of all of the water with the supplies that we both had.

I called the company the next day and explained the flooding- and he said that he talked to the plumber, and he guarantees that he “did his job, and fixed the sink, and there was nothing wrong with it”…. refusing to come by to take a look because they were too busy for the next days.

He said they would only come by if I paid for the additional service - and that I would “never be able to find a repair for the €120 price I paid for- and that the cost was nothing”

I tried to convince him to come by to see the incomplete fix, amidst his rudeness, and he said he didn’t speak English well and hung up on me….

I have never been so traumatized from working with a plumbing company, leaving me with a faucet that could’ve caused severe water damage to my kitchen, after tricking me into a non-invoiced incomplete service, and leaving me to deal with their scammed work.

All I ask for at this point is my money back, after having our neighbor replacing the faucet- which needed to be done in the first place.

I basically paid €120 to get tubes replaced, and our broken faucet put back on improperly- leading to a major kitchen flood to clean up at 11PM… with the disrespect of not having it looked at the next day.

I wish I could get some agency on this situation but there is no invoice to prove anything, or customer service to look into the matter.

Nice and friendly support, they replied to my call and came to check the same day.

sehr nettes Team vor Ort zuhause gehabt sauber gearbeitet und günstig war die rohrreinigung auch noch ich hoffe wir sehen uns natürlich niewieder aber ich bin sehr zu frieden :)

Alles hat schnell und einfach funktioniert. Es gab keinerlei Probleme bei der Kommunikation oder bei der Arbeit.

Sehr professionelle Herangehensweise Freundlich orientierter Kundenservice und eine sehr gute Ausführung

Super Service, unkompliziert und professionell!

Professionelle schnelle Hilfe vielen lieben Dank

Super schnell sauber gearbeitet und sehr freundlich der Preis war auch okay 2 Firmen waren zuvor da die haben es jedenfalls nicht geschafft großes Lob an die rohrreingungs Experten 👍

Mega Service auch am Sonntag und super nett. Kann es nur weiterempfehlen